Revelations on Senelec's Exorbitant Invoices: Angry Customers

Lately, the Senelec has come under fire for its exorbitant bills and incomprehensible Woyofal pricing, which have sparked heated debate.

Une Facture Inexplicable

For some time now, a bill for an inordinate amount has been creating a buzz on social networks, leaving customers perplexed and disgruntled.

The debate was amplified by a shocking testimony from a Senelec customer, who saw his electricity billelectricity from almost 70,000 CFA francs to almost 4 million CFA francs overnight. The customer denounced this abusive overcharging, prompting indignation.

Senelec's response

Faced with this controversy, Senelec reacted by acknowledging a glaring anomaly in one of its customers' bills, which had led to an amount much higher than would have been reasonable. The utility immediately rectified the error, expressing regret and explaining that such errors can occur in the course of day-to-day operations.

Besides, Senelec's CEO recently spoke out on rising electricity prices.

An open question

However, the question that arises is how many Senegalese have been confronted with such "errors" or "abuses" on the part of Senelec without ever having had their rights restored. Senelec's press release did not address the growing concern about Woyofal recharges, which are also arousing anger and incomprehension among customers.